3x
faster processes
20-50 complex
claims handled per expert per day
100%
paperless workflow
24/7*
operations support
Insurance Software
What our solutions
are all about
SmartClaiMS Inspections
SmartClaiMS Inspections is a mobile application for claims inspection related to an object in the insurance policy. The application follows steps in a predefined process, according to which employees and partners of the insurance company conduct the inspection. The application is instrumental in data collection and storage – relevant information, picture and document files regarding: - condition and equipment, - list of damages, - image collection in a predefined order, according to company policies and requirements.
Digital file with pictures and documents
Structured list of damages in inspection assessment
Electronic record of communication
Anytime, anywhere inspection
Controlled access to picture upload
Share documents online, in real time or offline
Prevent fraud via controlled date, time and location of inspection
Increase customer satisfaction
Decrease work load– from administration and additional process steps
Insurance solutions
What are the
key features
Remote inspection of an insured object via a mobile application
- Administration of access and definition of roles via a management portal
- Image taking of the object and injuries
- Inspection of the injuries
- Structured list of damages, converted into an electronic protocol for inspection registration
- Presenting of electronic protocol for inspection completion and receipt of customer verification of data
Data exchange via a predefined process
- Submittion of taken images ( documents, pictures, videos) into a centralized data center
- Registration of date, time and place of the conducted inspection
- Option to work offline and synchronize new data with centralized data warehouse upon availability of connectivity
- Option for access to the mobile application for various participants in the process - employees, partners and/or customers of the insurance company
Mobile Device Management
- Mechanism for automated configuration of devices, remote monitoring and administration
- Centralized content management
- Device security and application guarantees, in accordance to company policies
- Tracking of used devices and applications, which the users download on the devices
- Remote locking and data deletion, upon demand
- Integrated reports for device usage and specific applications
Casestudy
See our portfolio
projects
"We have a great working relationship with REVАUXY and we believe it will get better and better."
Claim Management platform delivery and fine tuning
"After STMS implementation, in less than a year, we generated savings over 12% оf spare parts purchases"
Procurement Platform delivery
"This solution improved customer service, streamline internal processes and made us more competitive."
Centralized platform for customer care and self-care options for remote claims administration
"Revauxy are excellent specialists and experts in the auto insurance claims administration field. Due to their long-term experience, they can consult any insurance company on the end-to-end claims process."
Nikolay Genchev
"According to our mission for Being a Lifetime partner to customers and leading the European insurance market constant innovation is a must. So, we had done a major strategic reorganization in claim management with Revauxy. SmartClaiMS made our process simpler, easier, and modern. Platform has allowed us focus on our core business. Most importantly, claims are at the core of everything we do and clients can rest assured our structure provides a single, responsive claims-settling approach, easy access to services and quick settlement."
Georgi Ivanov, Head of Claims Division - Non LIfe insurance
"Revauxy is the partner to be trusted in most extreme situations. Their time to react and adapt to best assist us is the fastest. They always find a solution."
Ivo Gruev, MB member and Executive Director, Bulstrad
"In recent years, we strive for a simple and transparent claim management. This has brought us to SmartClaiMS and we will continue to add new modules and features to the platform. Procurement system is to run next."
Radoslav Dimitrov CInsO, Member of the Management Board
"The implementation of solutions, individually designed for KBC Group by Revauxy, is one of many aspects of the ongoing digitalization of our service portfolio. Every year we acknowledge increases in the demand for digital customer service, which requires that we, as a leading insurance company, within the legal norms, invest in customer satisfaction enhancements."
Bistra Vasileva, Executive Director General and Corporate Insurance of KBC Group
"Revauxy is combining best practices in insurance processing with state-of-the-art technology."
Radoslav Dimitrov CInsO, Member of the Management Board
"We, at Bulstrad, trust the Revauxy team completely to service the process of claims management. We know that we are in the hands of the best experts in software digitalization of claims processes."
Ivo Gruev, MB member and Executive Director, Bulstrad
"SmartClaiMS made our process simpler, easier, and modern. Platform has allowed us focus on our core business. Most importantly, claims are at the core of everything we do and clients can rest assured our structure provides a single, responsive claims-settling approach, easy access to services and quick settlement."
Georgi Ivanov, Head of Claims
"One of the most important things for us is that we have been able to integrate the Revauxy claims platform with our database, ERP and legacy software products. The platform is easy to use, learn and integrate, providing us with efficient speed-to-market process tool."
Kosta Cholakov, MB Chairman and Chief Executive Officer, DZI KBC Group
"With Revauxy we modernize claim operations to a completely digital business model that improves the customer experience, simplify processes, lower costs, and increase agility."
Radoslav Dimitrov CInsO, Member of the Management Board
“We, at Bulstrad, trust the Revauxy team completely to service the process of claims management. We know that we are in the hands of the best experts in software digitalization of claims processes.”
Ivo Gruev, MB member and Executive Director, Bulstrad
