3x
faster processes
20-50 complex
claims handled per expert per day
90%
paperless workflow
24/7*
operations support
Insurance Software
What our solutions
are all about
SmartClaiMS Procurement
SmartClaiMS Procurement is an online based platform for spare parts procurement. The platform provides functionalities for a closed “call back” tender, where the buyer announces the purchase needs and the supplier bids with price offers, discounts, terms and delivery times.
Important functionality of SMTS is that, in addition to buyers and suppliers, important role in the process is assigned to external observers. Usually this role is assigned to the insurance company or auto park owners, who will pay the repair job invoice and are interested in the prices of the materials.
Launched in April 2013.
The implementation of a Trade Management platform provides a communication arena among all parties involved in claims servicing, and not only, including any vendor of materials – eg. Repair parts, paint, etc. The Vendor company receives direct access to the requests by the insurance companies and, in this way, it has the option to:
Receive purchase orders directly from the insurance company, with detailed information about the model, damage ( including pictures), repair shop, etc.
Submit proposals for any request with specific options for delivery, discounts, guarantee, certificates, etc.
Protect the commercial interest of involved participants
Trace history of electronic communication
Overcome preliminary contract limitations
Streamline and digitize communication with all involved parties
Decrease work load– from purchase administration
Achieve lowest market prices for procured materials
Prevent fraud
Use reports and analyses
Define regular and special discounts for repair shops and insurance companies, based on own policies, rules, contracts and preferences; Communicate directly online with experts from the insurance company and auto repair shop – for every separate request or material purchase order; Non-disclose proposal and order parameters from parties/competitors, other than the specific recipient Monitor and control the delivery process Integrate with own ERP, warehouse system, etc.
Insurance solutions
What are the
key features
Monitoring and control of the prices, conditions and execution of the purchase orders from various vendors:
- Transparency of the vendor selection and purchase order process
- Access to uptodate market data for prices of materials and services
- Full control over the process and expenses for repair purchase orders and related repair jobs
- Task assignment to employees and external experts and monitoring of results
Transparent, efficient and structured organization of tenders for purchase orders:
- Standartization of the tender preparation steps
- Template criteria for offer sellection
- Objective comparability of submitted proposals
- Transparancy of tender announcement
- Proposal confidentiality
- Active participation of a supervisory role
- Automated evaluation of proposals
- Option for "express" auctions
- Better opportunity for participation of smaller vendors
- Option for follow up analysis and comparison of proposals
- Traceability of the activities of the different participants
- Secured access with electronic signature and time stamp
- Multilanguage support and facilitated participation of international vendors
Direct access to authorization letters and request orders by insurance companies
- Receipt of repair job requests directly from the insurance company, with detailed information for the make, model, damage ( photos attached), trusted repair shop, etc.
- Submittion of proposals for every requested material with specific options for delivery, discounts, guarantee parameters, certificates, etc.
- Eliminating the need for preliminary contracts
- Definition of fixed and onetime discounts to repair shops and insurance companies, based on individual commercial policy, rules, contracts and preferences
- Direct online communication with experts from the insurance company and the repair shop - for every individual repair request and purchase order
- Traceability of proposals and orders, hidden from the "eyes" of the competition
- Integration with ERP and warehouse availabilities, both at the repair shop and the vendor of spare parts
Reports and analyses
- Predefined set of reports
- Option for on demand personalized report templates
- Workload utilization analyses
- Workflow analyses and recommendations for optimization
Casestudy
See our portfolio
projects
"We have a great working relationship with REVАUXY and we believe it will get better and better."
Claim Management platform delivery and fine tuning
"After STMS implementation, in less than a year, we generated savings over 12% оf spare parts purchases"
Procurement Platform delivery
"This solution improved customer service, streamline internal processes and made us more competitive."
Centralized platform for customer care and self-care options for remote claims administration
"Revauxy are excellent specialists and experts in the auto insurance claims administration field. Due to their long-term experience, they can consult any insurance company on the end-to-end claims process."
Nikolay Genchev
"According to our mission for Being a Lifetime partner to customers and leading the European insurance market constant innovation is a must. So, we had done a major strategic reorganization in claim management with Revauxy. SmartClaiMS made our process simpler, easier, and modern. Platform has allowed us focus on our core business. Most importantly, claims are at the core of everything we do and clients can rest assured our structure provides a single, responsive claims-settling approach, easy access to services and quick settlement."
Georgi Ivanov, Head of Claims Division - Non LIfe insurance
"Revauxy is the partner to be trusted in most extreme situations. Their time to react and adapt to best assist us is the fastest. They always find a solution."
Ivo Gruev, MB member and Executive Director, Bulstrad
"In recent years, we strive for a simple and transparent claim management. This has brought us to SmartClaiMS and we will continue to add new modules and features to the platform. Procurement system is to run next."
Radoslav Dimitrov CInsO, Member of the Management Board
"The implementation of solutions, individually designed for KBC Group by Revauxy, is one of many aspects of the ongoing digitalization of our service portfolio. Every year we acknowledge increases in the demand for digital customer service, which requires that we, as a leading insurance company, within the legal norms, invest in customer satisfaction enhancements."
Bistra Vasileva, Executive Director General and Corporate Insurance of KBC Group
"Revauxy is combining best practices in insurance processing with state-of-the-art technology."
Radoslav Dimitrov CInsO, Member of the Management Board
"We, at Bulstrad, trust the Revauxy team completely to service the process of claims management. We know that we are in the hands of the best experts in software digitalization of claims processes."
Ivo Gruev, MB member and Executive Director, Bulstrad
"SmartClaiMS made our process simpler, easier, and modern. Platform has allowed us focus on our core business. Most importantly, claims are at the core of everything we do and clients can rest assured our structure provides a single, responsive claims-settling approach, easy access to services and quick settlement."
Georgi Ivanov, Head of Claims
"One of the most important things for us is that we have been able to integrate the Revauxy claims platform with our database, ERP and legacy software products. The platform is easy to use, learn and integrate, providing us with efficient speed-to-market process tool."
Kosta Cholakov, MB Chairman and Chief Executive Officer, DZI KBC Group
"With Revauxy we modernize claim operations to a completely digital business model that improves the customer experience, simplify processes, lower costs, and increase agility."
Radoslav Dimitrov CInsO, Member of the Management Board
“We, at Bulstrad, trust the Revauxy team completely to service the process of claims management. We know that we are in the hands of the best experts in software digitalization of claims processes.”
Ivo Gruev, MB member and Executive Director, Bulstrad
