20% +
claim cost reduction
90%
paperless workflow
80%
fast track claim payment
10%
saving on fraud damage expenses
Insurance Solutions
What pain points
we cover
“The Revauxy experience from the maintenance of the SmartClaims Platform in the insurance companies shows that upon implementation of the system the size of the average claim payment decreases.”
Emil Dimitrov, CEO Revauxy
Pain points:
- Inconsistent customer experience journeys that are not client-driven
- Complex channel management from multiple disconnected systems
- Lack of centralized, systematized and unified way of detailed cost-based accounting
- Complex processes for claims handling
- Decentralized, heterogenous and untraceable channels of communication among all parties involved in the claims handling process – insurance company, broker, expert, remote office, service provider, supplier, etc.;
Insurance solutions
What our platform
provides?
SmartClaiMS
In the insurance industry, Revauxy has specialized in the systems and processes that are common mainly with claims management. Based on our own proprietary platform, we have determined and refined solutions for each product line of insurance business. Our systems, designed by industry-savvy business analysts and architects deliver scalable software, engineered with insurance standards and compliant with regulations.
SmartClaiMS Share Box
SmartClaiMS Share Box is a specialized solution for claim information sharing and coordination. The purpose of the system is to facilitate the information sharing processes among various participants – fast and easy, in real time.
SmartClaiMS Garage
SmartClaiMS Garage is a specialized solution for communication among the Auto Repair Shop and all involved parties in a claims servicing request - Insurance company, Broker, 3rd party expert, parts supplier, etc . The system facilitates the work on a physical repair of a vehicle and coordination of related documents, authorizations, quotes, costs, work load.
SmartClaiMS Procurement
SmartClaiMS Procurement is an online based platform for materials and services procurement. The platform provides functionalities for a closed “call back” tender, where the buyer announces the purchase needs and the supplier bids with price offers, discounts, terms and delivery times.
SmartClaiMS Inspections
Mobile application for claims inspection related to an object in the insurance policy. The application follows steps in a predefined process, according to which employees and partners of the insurance company conduct the inspection.
SmartClaiMS Telematics
In colaboration with Auto3P and telco companies, Revauxy provides insurance companies reliable telematics solution with accurate technical and real-time data that allows them to configure new services and bring new customer experience. FNOL (first notification of loss) - perfect solution for immediate and automatic alert of a real accident event. For a better claim handling in an accurate and swift way to save time and money for the insurance company as well as fraud prevention. Enabled by telematics, a lot of insurance companies are bringing huge value to their clients through usage-based insurance (UBI) programs. That increase safety, facilitate and reward safer driving with better pricing, and ultimately reduce risk.
"Revauxy are excellent specialists and experts in the auto insurance claims administration field. Due to their long-term experience, they can consult any insurance company on the end-to-end claims process."
Nikolay Genchev
"According to our mission for Being a Lifetime partner to customers and leading the European insurance market constant innovation is a must. So, we had done a major strategic reorganization in claim management with Revauxy. SmartClaiMS made our process simpler, easier, and modern. Platform has allowed us focus on our core business. Most importantly, claims are at the core of everything we do and clients can rest assured our structure provides a single, responsive claims-settling approach, easy access to services and quick settlement."
Georgi Ivanov, Head of Claims Division - Non LIfe insurance
"Revauxy is the partner to be trusted in most extreme situations. Their time to react and adapt to best assist us is the fastest. They always find a solution."
Ivo Gruev, MB member and Executive Director, Bulstrad
"In recent years, we strive for a simple and transparent claim management. This has brought us to SmartClaiMS and we will continue to add new modules and features to the platform. Procurement system is to run next."
Radoslav Dimitrov CInsO, Member of the Management Board
"The implementation of solutions, individually designed for KBC Group by Revauxy, is one of many aspects of the ongoing digitalization of our service portfolio. Every year we acknowledge increases in the demand for digital customer service, which requires that we, as a leading insurance company, within the legal norms, invest in customer satisfaction enhancements."
Bistra Vasileva, Executive Director General and Corporate Insurance of KBC Group
"Revauxy is combining best practices in insurance processing with state-of-the-art technology."
Radoslav Dimitrov CInsO, Member of the Management Board
"We, at Bulstrad, trust the Revauxy team completely to service the process of claims management. We know that we are in the hands of the best experts in software digitalization of claims processes."
Ivo Gruev, MB member and Executive Director, Bulstrad
"SmartClaiMS made our process simpler, easier, and modern. Platform has allowed us focus on our core business. Most importantly, claims are at the core of everything we do and clients can rest assured our structure provides a single, responsive claims-settling approach, easy access to services and quick settlement."
Georgi Ivanov, Head of Claims
"One of the most important things for us is that we have been able to integrate the Revauxy claims platform with our database, ERP and legacy software products. The platform is easy to use, learn and integrate, providing us with efficient speed-to-market process tool."
Kosta Cholakov, MB Chairman and Chief Executive Officer, DZI KBC Group
"With Revauxy we modernize claim operations to a completely digital business model that improves the customer experience, simplify processes, lower costs, and increase agility."
Radoslav Dimitrov CInsO, Member of the Management Board
“We, at Bulstrad, trust the Revauxy team completely to service the process of claims management. We know that we are in the hands of the best experts in software digitalization of claims processes.”
Ivo Gruev, MB member and Executive Director, Bulstrad
