SmartClaiMS
Garage

Case Studies Intro

3x

faster processes

20-50 complex

claims handled per expert per day

90%

paperless workflow

24/7*

operations support

Insurance Software

What our solutions
are all about

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SmartClaiMS Garage

SmartClaiMS Garage is a specialized solution for communication among the Auto Repair Shop and all involved parties in a claims servicing request - Insurance company, Broker, 3rd party expert, parts supplier, etc . The system facilitates the work on a physical repair of a vehicle and coordination of related documents, authorizations, quotes, costs, work load. The implementation of the solution provides: Web application for communication among all involved parties via a unified interface; Online receipt of - repair requests, inspections and calculations, authorization letters, submission and approval of proposals, documents and photos; Online submission of - repair proposals, inspections and calculations, documents and photos, invoices and other; Option for direct online contact with the expert of the insurance company – through a communication module, with privacy mechanisms and complete history of the communication; Option for integration with the ERP system of the repair shop;

Decoration
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Decrease work load– from administration and calculations

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Increase operational efficiency

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Trace history of communication with all parties involved

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Digitize operations with faster and automated processes

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Streamline communication with all involved parties

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Minimize Paper

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Manage suppliers electronically

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Have access to real time data

Access to a procurement platform for spare parts, with option for control of the vendor selection, delivery details, trade discounts, etc. Reports and analysis - predefined requests.

Insurance solutions

What are the
key features

Assignment of repair jobs to trusted subcontractors
  • Communication with trusted subcontractors
  • Transparent process for vendor sellection and purchase orders
  • Access to real time market data for prices of materials ( car parts, paint, repair sevices, etc.)
  • Traceability of completed jobs
  • Full control over the process and expenses for repair purchase orders and related repair jobs
  • Task assignment to employees and external experts and monitoring of results
  • Option for automated calculation of the repair job invoice by types of materials and activities and quatities, which shortens the repair-to-pay time
Traceability and control over vendor managament processes
  • Monitoring of the vendor sellection and purchase order processes
  • Access to uptodate market data for prices of materials and services
  • Traceability of completed jobs
  • Full control over the process and expenses for repair purchase orders and related repair jobs
  • Task assignment to employees and external experts and monitoring of results
Reports and analyses
  • Predefined set of reports
  • Option for on demand personalized report templates
  • Workload utilization analyses
  • Workflow analyses and recommendations for optimization

*There is an option for 24/7 operations support.

Casestudy

See our portfolio
projects


  • Alfa-romeo
  • Vitosha Auto
  • Fiat
  • Avtostil
  • Peugeot
  • Autofrance
  • SAM
  • BMW
  • M kar
  • Mini
  • Mirkat
  • Mercedes
  • Silver Star
  • Specta Auto
  • VW
  • Avtostil
  • Nissan
  • ITA service
  • Volvo
  • Agri M
  • Tander
  • Opel
  • Autofiness
  • Renaut
  • Sim Pet Sim
  • Skoda
  • Avtocolor
  • Toyota Taxim
  • Toyota
  • A+
  • Hyundai
  • Burgas auto
  • Lexus
  • Amarant
  • Maxi service
  • Porche
  • Autoexpress