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The Challenge
Revauxy company, together with its Auto 3P partners, was the first company in Bulgaria to offer claims calculation tools for automotive insurance. Adapted to local market needs and requirements, The Multicat tool is one of many examples, where Revauxy has developed one of a kind solutions to directly address and solve optimization tasks with immediate results. Another such example is the Procurement Platform, which directly intergrated with the Smart ClaiMS, provides an almost end-to-end for claims management: from claim inspection, registration, damage calculation, material procurement and repair. The Procurement Module addresses:
- Heterogenous and indirect communication with part supply vendors
- Lack of control, management and traceability of purchase orders
- Lack of centralized system for structured supervision and traceability the history of the purchase orders
- Slow and cumbersome, very often manual process
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The Solution
Smart Trade Management System – procurement platform with reversed auction
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The Benefits
- Real time access to an automated trade platform of all participants in a purchase order – buyers, vendors, external experts, supervisory bodies, etc.
- Guaranteed access to the proposals from all suppliers
- Regulated participation of a supervisory body ( could be the actual buyer) in the ordering process, with options for monitoring and control
- Overcoming limitation of preliminary contracts with vendors
- Interest guarantees for all involved parties
- Lowest possible market prices ( tested at insurance customer premises)
- Contemporary technological platform and business model
- Purchase order non-disclosure – the profile of the full traceability, history and electronic file of each purchase
- Fraud prevention – complete history of authorization and communication of part supply
- Detailed reports and analyses
- Drastic labour optimization – minimizing manual negotiation and verification of market prices
- Contemporary technological platform and business model
Casestudy
See our portfolio
projects
"We have a great working relationship with REVАUXY and we believe it will get better and better."
Claim Management platform delivery and fine tuning
"After STMS implementation, in less than a year, we generated savings over 12% оf spare parts purchases"
Procurement Platform delivery
"This solution improved customer service, streamline internal processes and made us more competitive."
Centralized platform for customer care and self-care options for remote claims administration
"Revauxy are excellent specialists and experts in the auto insurance claims administration field. Due to their long-term experience, they can consult any insurance company on the end-to-end claims process."
Nikolay Genchev
"According to our mission for Being a Lifetime partner to customers and leading the European insurance market constant innovation is a must. So, we had done a major strategic reorganization in claim management with Revauxy. SmartClaiMS made our process simpler, easier, and modern. Platform has allowed us focus on our core business. Most importantly, claims are at the core of everything we do and clients can rest assured our structure provides a single, responsive claims-settling approach, easy access to services and quick settlement."
Georgi Ivanov, Head of Claims Division - Non LIfe insurance
"Revauxy is the partner to be trusted in most extreme situations. Their time to react and adapt to best assist us is the fastest. They always find a solution."
Ivo Gruev, MB member and Executive Director, Bulstrad
"In recent years, we strive for a simple and transparent claim management. This has brought us to SmartClaiMS and we will continue to add new modules and features to the platform. Procurement system is to run next."
Radoslav Dimitrov CInsO, Member of the Management Board
"The implementation of solutions, individually designed for KBC Group by Revauxy, is one of many aspects of the ongoing digitalization of our service portfolio. Every year we acknowledge increases in the demand for digital customer service, which requires that we, as a leading insurance company, within the legal norms, invest in customer satisfaction enhancements."
Bistra Vasileva, Executive Director General and Corporate Insurance of KBC Group
"Revauxy is combining best practices in insurance processing with state-of-the-art technology."
Radoslav Dimitrov CInsO, Member of the Management Board
"We, at Bulstrad, trust the Revauxy team completely to service the process of claims management. We know that we are in the hands of the best experts in software digitalization of claims processes."
Ivo Gruev, MB member and Executive Director, Bulstrad
"SmartClaiMS made our process simpler, easier, and modern. Platform has allowed us focus on our core business. Most importantly, claims are at the core of everything we do and clients can rest assured our structure provides a single, responsive claims-settling approach, easy access to services and quick settlement."
Georgi Ivanov, Head of Claims
"One of the most important things for us is that we have been able to integrate the Revauxy claims platform with our database, ERP and legacy software products. The platform is easy to use, learn and integrate, providing us with efficient speed-to-market process tool."
Kosta Cholakov, MB Chairman and Chief Executive Officer, DZI KBC Group
"With Revauxy we modernize claim operations to a completely digital business model that improves the customer experience, simplify processes, lower costs, and increase agility."
Radoslav Dimitrov CInsO, Member of the Management Board
“We, at Bulstrad, trust the Revauxy team completely to service the process of claims management. We know that we are in the hands of the best experts in software digitalization of claims processes.”
Ivo Gruev, MB member and Executive Director, Bulstrad
