faster processes
claims handled per expert per day
processed through our platform
operations support
Insurance Software
Revauxy has been developing various tools to always improve customer satisfaction, shorten service times and automate and minimize steps in the claims administration process. The implementation of the Share Box Communication Platform provides insurance companies and their representatives (agents, brokers, remote offices) with FNOL (First Notification of Loss) - solution for early notification of damages, right after incident. Omnichannel communication with insurance company - call center, back office, web, mobile app, in person. Online reservation for damage inspection appointment; Self calculation tools for claims.
Cost reduction (decrease cost-to-income ratio from reduced backlogs, training times, CAPEX and OPEX and improved productivity)
Enhanced customer experience (Improve service levels and customer satisfaction)
Improvement of internal and external reporting. Unification of reporting
Establishing of single source of truth (policies, retentions, claims, customer status, etc.)
Increase sales & claim handling productivity
Paperless policy and claim management
Streamline communication with all involved parties
Provide omni-channel experience
Online tools for document sharing – policy, photos, invoices, letters, etc. related to a claim – and shared with respective participants. Integrate with own ERP, warehouse system, etc.
Insurance solutions
Casestudy
"Revauxy are excellent specialists and experts in the auto insurance claims administration field. Due to their long-term experience, they can consult any insurance company on the end-to-end claims process."
Nikolay Genchev, Chief Executive Director of Uniqa
"Revauxy is the partner to be trusted in most extreme situations. Their time to react and adapt to best assist us is the fastest. They always find a solution."
Ivo Gruev, Executive Director of Bulstrad
"The implementation of solutions, individually designed for KBC Group by Revauxy, is one of many aspects of the ongoing digitalization of our service portfolio. Every year we acknowledge increases in the demand for digital customer service, which requires that we, as a leading insurance company, within the legal norms, invest in customer satisfaction enhancements."
Bistra Vasileva, Executive Director General and Corporate Insurance of KBC Group
"One of the most important things for us is that we have been able to integrate the Revauxy claims platform with our database, ERP and legacy software products. The platform is easy to use, learn and integrate, providing us with efficient speed-to-market process tool."
Nikolay Genchev, Chief Executive Director of Uniqa
"We, at Bulstrad, trust the Revauxy team completely to service the process of claims management. We know that we are in the hands of the best experts in software digitalization of claims processes."
Ivo Gruev, Executive Director of Bulstrad